Strapline

Copy - Content - Marketing Communications Planning

Monday 13 July 2015

Trust - the lifeblood of every business, brand, individual and even a country

As you stare across at the person you are doing business with today, perhaps for the first time or for the hundred and first time, ask yourself what are you really buying or investing in.

The bottom line is you need to be convinced that what you are promised is what you're going to get.

If you're unsure you might take a reference or even a risk, but what's at stake fundamentally is this

CAN I TRUST THIS PERSON OR THE BUSINESS HE OR SHE REPRESENTS?

Trust takes years to earn and seconds to squander. But amazingly everyday promises made will be broken, invoices deliberately not paid when they should be, total untruths sold as fact, and individuals let down.
Do you think trust had something to do with this mess?

Greece has lost the trust of the whole world and the consequences are having and will continue to have terrible consequences for the whole population. People will die, the hopes and aspirations of probably two generations will be severely curtailed, and the impact on other lives across the world will be dramatic. All because the "Greek Brand" has become synonymous with broken promises, 
self-interest and total mistrust.

Is your company like Greece? Are you aware that you as an individual could have as much credibility as a Greek politician?

Things go wrong, timescales have to slip for health or other reasons, but the way you communicate unwanted information is critical to the way you and your business is perceived, the real secret is if you recognise the value that trust has in the relationship you will be sensitive to the needs of the people you are dealing with - if you don't think trust is important then you'll just treat them with contempt and not worry about letting them down or not paying an invoice etc etc.

Do you care?

If you don't eventually you will end up like Greece, friendless, bankrupt, and without a future.

Image courtesy of thephotoholic at FreeDigitalPhotos.net

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